Customer Account Policy

Where customer accounts are available, you can use them to access order information and manage supported account details.

Protect your account

• Keep your email address and other account information accurate.
• Keep sign-in links, verification codes and passwords private.
• Contact us if you suspect someone has accessed your account without permission.

Account use

Do not use an account for fraud, harassment or interference with the store. Where necessary to address misuse or protect customers, account access may be restricted, subject to applicable law. A restriction does not remove any rights you have concerning existing orders.

For personal-data requests, see our Privacy Policy.

For questions or requests, use our Contact page. For an order-related enquiry, include your order number. Never send passwords, sign-in codes or full payment-card details.