Customer Service Policy

Contact GRASLANDY for help with product information, an existing order, delivery, payment questions or a return request.

How to contact us

Use our Contact page for current contact details, email Support@graslandy.shop, or call +17017132663.

Business address

25 Orchard St,
Cranston, Rhode Island 02910

Help us identify your request

Include your order number, the email address used at checkout and a brief description of the issue. If a product arrived damaged or incorrect, relevant photos can help us understand what happened. Do not include full payment-card details or sign-in codes.

Shipping and returns

See our Shipping Policy for delivery terms and our Refund Policy for return eligibility and instructions. Sending a request does not by itself confirm a cancellation, refund or return authorization.